Sourcing China - Exporting goods from China to Saudi Arabia clients
My role
Sole UI/UX designer (UI design, competitive analysis)
Category
Shipping platform
DURATION
1 month
Tools
Figma, Google docs
Project overview
Background
The Saudi market is the largest in MENA and so as the need for products from around the world including the largest exporter on the planet which is China. So providing shipping services from China to Saudi is super needed.
Problem
The business was already having recurring orders but only through unprofessional and unscalable ways like on chat platforms. Users had to start a chat to handle any requests, ask, or follow up on pending orders which with rising requesting started to be a pain.
Goal
Sourcing China had a clear goal. which is to attract all their customers to adopt the website instead of chat platforms like WhatsApp or others. So It has to be simple and intuitive.
Design
Overall features
Final solutions I reached with the data at hand
Requests
Only ask for the product
Here lies the users requests, which is not a direct order from online website but a description and images and Sourcing China will look for it and get it right in your doorstep.
Shipments
Online order at your fingertips
Put the link of the order and let Sourcing China do the rest
Tracking
Track order
Tracking status and number, providing users with all details they need. No more traditional long chats needed.